MAPLE Software Pvt. Ltd , Visakhapatnam, India, was founded in 1999 to provide high quality transcription solutions to the growing number of hospitals and physician offices looking to increase efficiency and contain costs in an ever-changing healthcare market with emphasis on customized solutions based on the needs, requirements, and culture of each healthcare organization.

The Markets We Serve (Large & Small)

Hospitals.

Clinics.

Physician Offices.

WHY SHOULD YOU CONSIDER MAPLE SOFTWARE TO FULFILL YOUR MEDICAL TRANSCRIPTION NEEDS:

Experience

• 1Maple is proud of its 11 years of rich experience in this field.
• Team members have a minimum qualification of Bachelors Degree in Science (Minimum 15 years of education).
• More than one-thirds of the team members have a minimum on the job experience of 8-10 years.
• We have been serving more than 50 clinics all across USA with distinction and absolute customer satisfaction. Majority of them have been associated with us for almost 10 years.
• The team members have wide exposure to almost all the medical specialities and not just limited to the specialities and reports mentioned below:

MEDICAL SPECIALITY

• Orthopedics
• Cardiology
• Pulmonology
• Gastroenterology
• Obstetrics & Gynecology
• Hematology & Oncology
• Endocrinology
• Ophthalmology
• ENT – Ear, Nose, Throat
• Physical Therapy
• Psychiatry

REPORT TYPES

• History & Physical
• Initial Evaluation
• Follow Up
• Consultation Note
• Letters
• Operative Reports
• Procedure Notes
• Radiology Report
• Discharge Summary
• Death Summary

ISO 9001:2008 Certified by American Quality Assessors (AQA) and Fully HIPAA compliant.

• Maple fulfills your transcription requirements at the highest levels of security and confidentiality
• All files remain inside our end-to-end virtual private network (VPN) to ensure that only authorized, authenticated users have access to patient information.
• The workstation where each of our MLSs works is unable to print, email, or save the document to a disk.
• All equipment, software, procedures and security measures are fully HIPAA compliant.
• Firewalls to protect against external hackers.

State-of-the-art infrastructure

• Floor space of 10,000 sq. ft, which can be rapidly scaled up
• Dedicated High Speed data communication links.
• Highly Secure Networks, Power backup with UPS & standby generators.

Salient Features of our Operation:

• Maple Software maintains the highest level of quality control consistently aiming at 99-100% accuracy of all the transcripts we deliver.
• Towards that goal we have a 3-layered approach involving transcriptionists, editors, and format specialists to review each and every transcribed report before being returned.
• Quality Auditors perform random quality audits continually.
• A very client friendly TAT ranging from 6 hours to 24 hours
• By incorporating integrated training facility and scalable infrastructure into our operations, we have provided for expansion into related areas of operation as well as are able to service all our clients’ needs in an expeditious manner
• The aids provided to capacitate our MLSs to deliver the best output both quantitatively and qualitatively well within TAT:
• Use of electronic pharmaceutical reference
• Use of electronic spell checker and dictionaries to ensure correct terminology for all the specialties
• Automatic database verification ensures correct matching of medical record number and patient name.

WHAT CAN WE DO FOR YOU:

• Provide quality transcription at reasonable pricing.
• Operate on desired Turn Around Time (TAT) of 6 hours, 12 hours, and 24 hours to suit your requirement.
• Customize your templates to your specific needs.

HOW TO ACCESS OUR SERVICE:

• We accept voice files over secure FTP or across a toll free number per the convenience of the client. Both of which shall be provided by Maple on request.
• The transcribed reports shall be sent across our secure web interface as well as FTP.
• Online reporting system for specific TAT choice, lines processed on daily/weekly/fortnightly/monthly basis, billing etc.

Contact Details

Email:shiv@maple-software.com, drvarma@maple-software.com

Telephone: 321-206-8170, 949-878-7144